Bpo Executive

Join Mastermind as a Bpo Executive in Anna Salai, Chennai. No experience? You can still apply. Salary is up to ₹17,000/month. 30 candidates will be hired for this role.

In the employer’s words

1.Outbound Calling To Customer Overdue Account2.Negotiate Payment Plans And Follow-Up On Commitments.3.Update Customer Details And Payment Status.4.Handle Customer Queriers And Disputes Professionally.5.Ensure Compliance With Company Policies And Legal Guidelines.6.Co-Ordinate With Clients And Escalate Complex Cases. Type : Outbound, Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, English, Hindi

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Kannada, Malayalam, Outbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, English, Hindi
• A calm under pressure, patient attitude

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹15,000 – ₹17,000 per month.

Quick facts

• Work location: Anna Salai, Chennai, Tamil Nadu
• Openings: 30
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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