Telecaller

A new Telecaller role is open at Mark express courier service, Dwarka, Nashik. Freshers can apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Verbal communication, Active listening
• Basic English
• Freshers can apply

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job details

• Work location: Dwarka, Nashik, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mark express courier service reviews applications regularly.