Collection Trainer

Mahaveer Consultancy And Services has an opening for a Collection Trainer based in Usmanpura, Ahmedabad. Salary is up to ₹20,000/month. There are 5 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, English, Hindi | Preferred Experience In : Real Estate

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi and Real Estate
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, English, Hindi
• Preferred Experience In: Real Estate
• A polite, calm under pressure attitude

Job at a glance

• Work location: Usmanpura, Ahmedabad, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mahaveer Consultancy And Services reviews applications regularly.