Telecalling Executive

Madhav world bags industries has an opening for a Telecalling Executive based in Chitra, Bhavnagar. You can earn up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Typing speed, Hindi and English, Verbal communication, Active listening
• Basic English
• Freshers can apply

Pay and perks

The salary for this role is ₹8,000 – ₹12,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Chitra, Bhavnagar, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to Madhav world bags industries today.