Customer Care Executive

M/S.Biolabs And Life Sciences Llp is looking for a Customer Care Executive to join its team in Maduravoyal, Chennai. You can earn up to ₹32,000/month.

Note from the employer

Qualification Should Be Minimum B.Sc - Chemistry / Physics/ Biology / Biotechnology. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Tamil, English

Salary

Salary: ₹25,000 – ₹32,000 per month, based on skills and experience.

Requirements

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Marketing, Sales and Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Tamil, English
• You are customer-first and polite

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Position details

• Work location: Maduravoyal, Chennai, Tamil Nadu
• Employment type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by M/S.Biolabs And Life Sciences Llp.