Crm Manager

Looking for a Crm Manager role in Udhna, Surat? Kirti Creations is hiring now. Salary is up to ₹32,000/month.

In the employer’s words

Client Relationship Manager (Crm)Manage Customer Communication Via Whatsapp And Calls, Explain Products, Pricing, And Delivery Timelines, And Coordinate With The Design Team. Handle Order Entries, Track Production, Provide Regular Status Updates, And Ensure Accurate Follow-Ups. Send Payment Reminders, Monitor Outstanding Dues, And Coordinate With Accounts For Collections. Build Strong Client Relationships By Sharing New Collections, Resolving Issues Proactively, And Ensuring Excellent Service. Requires Strong Hindi Communication, Basic English, Proficiency In Whatsapp Business, Excel/Sheets, Crm Tools, And Excellent Organisation. Textile/Embroidery Experience Is Preferred. Offers Long-Term Growth In A Positive Work Environment With Direct Learning Opportunities. More Than 2 Years Experience Compulsory.

Roles and responsibilities

As a Crm Manager, your work will include:

• You will cross-sell relevant financial products to existing customers.
• Source and onboard customers for loans, accounts or insurance products
• Verify KYC documents and complete application formalities
• Manage collections and track overdue accounts
• Follow up on applications until disbursal or policy issue.
• You'll explain product features, charges and terms transparently.

What you get

You will be paid ₹30,000 – ₹32,000 per month.

Requirements

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with MS Excel, KYC, Compliance, Customer acquisition
• Female Only
• Basic English
• Good English
• More Than 2 Years Experience Compulsory.

Position details

• Work location: Udhna, Surat, Gujarat
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kirti Creations reviews applications regularly.