Telecaller

Start your next role as a Telecaller with JK Associates in Navrangpura, Ahmedabad. No experience? You can still apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with CRM tools, Typing speed, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Navrangpura, Ahmedabad, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1

Click Apply to send your profile to JK Associates. It takes less than a minute.