Customer Care Representative

Start your next role as a Customer Care Representative with Jinco Industries in Rithala, Delhi. You can earn up to ₹18,000/month. 2 candidates will be hired for this role.

Note from the employer

Communicate With Clients, Convert Leads Into Orders. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales | Marketing | Languages : Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹14,000 – ₹18,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Marketing, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales
• Marketing
• Languages: Hindi, English
• A polite, customer-first attitude

Job details

• Location: Rithala, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Work mode: On-site
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Jinco Industries.