Customer Care Executive

Ims India Manpower Solution has an opening for a Customer Care Executive based in Scheme No 54, Indore. The pay goes up to ₹17,000/month. The team is filling 10 vacancies.

Note from the employer

Customer Care Executive.

Your responsibilities

As a Customer Care Executive, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹12,000 – ₹17,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, Typing speed, CRM tools
• Good English
• Freshers can apply

Position details

• Location: Scheme No 54, Indore, Madhya Pradesh
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Ims India Manpower Solution. It takes less than a minute.