Customer Care Executive

Looking for a Customer Care Executive role in T.Nagar, Chennai? iMerge Business Solution Pvt Ltd is hiring now. Great for first-time job seekers. 5 candidates will be hired for this role. Salary is up to ₹20,000/month.

In the employer’s words

Handle Incoming Calls From Patients In A Professional And Courteous Manneraddress Patient Queries Related To Appointments, Services, Billing, And General Informationschedule, Reschedule, Or Cancel Patient Appointments As Requiredfollow Up With Patients When Necessary. Type : Outbound, Inbound, Sales, Domestic | Languages : English, Tamil

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.

Salary

Compensation: ₹18,000 – ₹20,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Inbound, Outbound, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Languages: English, Tamil
• A calm under pressure, polite attitude

Position details

• Job location: T.Nagar, Chennai, Tamil Nadu
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with iMerge Business Solution Pvt Ltd.