Voice Process Associate

Join Iccs Digx Limited as a Voice Process Associate in Kotturpuram, Chennai. The team is filling 25 vacancies. You can earn up to ₹14,000/month.

Note from the employer

Job Description Semi Voice Process* Company: Iccs* Process: Tamil Nadu Cm Helpline Centre* Location: Kotturpuram, Chennai* Qualification: Iti / Diploma / Any Degree* Salary: Up To 15,000 Ctc + Shift Allowance* Shifts: 6 Am2 Pm | 10 Am6 Pm | 2 Pm10 Pm* Skills: Basic Tamil Communication* Process: Inbound Calls. Type : Outbound, Inbound, Domestic | Languages : Tamil, English

Compensation

Compensation: ₹12,000 – ₹14,000 per month.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Inbound, Outbound, Tamil
• No English required
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Tamil, English
• You are calm under pressure and polite

Quick facts

• Location: Kotturpuram, Chennai, Tamil Nadu
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25

Apply today and take the next step in your career with Iccs Digx Limited.