Chat Support Executive

Hti Manpower Outsoursing Services Private Limited has an opening for a Chat Support Executive based in Annojiguda, Hyderabad. There are 5 open positions. You can earn up to ₹22,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Hindi | Type : Domestic

Day-to-day work

As a Chat Support Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Domestic and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Hindi
• Type: Domestic

Pay and perks

The salary for this role is ₹20,000 – ₹22,000 per month.

Quick facts

• Work location: Annojiguda, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Hti Manpower Outsoursing Services Private Limited today.