Service Assistant

Hotel 7/12 is looking for a Service Assistant to join its team in Wadgaon, Aurangabad. You can earn up to ₹12,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Below 10th or equivalent
• Good knowledge of Typing speed, Complaint handling, Active listening and Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Wadgaon, Aurangabad, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

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