Customer Care Associate

Hansa Customer Equity Private Limited is hiring a Customer Care Associate in Airoli, Mumbai. There are 30 open positions. No experience? You can still apply. The pay goes up to ₹24,000/month.

Employer’s description

Solve Basic Queries And Complaints Of The Customers Related To Mahindra Cars. Day Rotational Shift Process. Type : Inbound, Outbound, Domestic | Languages : English, Hindi

Eligibility

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: English, Hindi
• A customer-first, calm under pressure attitude

Pay and perks

The salary for this role is ₹18,000 – ₹24,000 per month.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Hansa Customer Equity Private Limited reviews applications regularly.