Call Quality Analyst

Hamstech online service pvt ltd wants to bring on a Call Quality Analyst for its Panjagutta, Hyderabad team. Salary is up to ₹30,000/month. There are 2 open positions.

In the employer’s words

Monitor And Evaluate Inbound And Outbound Sales Calls Based On Predefined Quality Parameters.Assess Call Quality, Communication Skills, Product Knowledge, Objection Handling, And Adherence To Company Policies.Provide Timely And Constructive Feedback To Sales Executives And Team Leaders To Improve Performance. Prepar Daily, Weekly, And Monthly Repor. Basic Excel

Roles and responsibilities

As a Call Quality Analyst, your work will include:

• You will achieve monthly sales and collection targets.
• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers
• You'll identify and approach new customers in the assigned territory.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Basic Excel
• Basic English
• Freshers can apply
• Basic Excel
• A self-motivated, confident attitude

Compensation

You will be paid ₹25,000 – ₹30,000 per month.

Job details

• Work location: Panjagutta, Hyderabad, Telangana
• Job type: Full time
• Work type: Work from office
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with Hamstech online service pvt ltd.