Telecaller

Join H R Global Services as a Telecaller in Sadashivnagar, Belagavi. No experience? You can still apply. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹8,000 – ₹12,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Quick facts

• Work location: Sadashivnagar, Belagavi, Karnataka
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

Apply today and take the next step in your career with H R Global Services.