Supervisor

Gupta ji Travels is hiring a Supervisor in Koramangala, Bengaluru. You can earn up to ₹15,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Complaint handling, CRM tools, Typing speed, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and polite

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Location: Koramangala, Bengaluru, Karnataka
• Vacancies: 1
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Gupta ji Travels today.