Chat Support Executive

Start your next role as a Chat Support Executive with Graduated Panipuri in Uttarahalli, Bengaluru. No experience? You can still apply. The pay goes up to ₹15,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Active listening, Complaint handling, Typing speed, Verbal communication
• Good English
• Freshers can apply
• You are polite and patient

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Uttarahalli, Bengaluru, Karnataka
• Work mode: Work from office
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Graduated Panipuri reviews applications regularly.