Telecaller

Looking for a Telecaller role in Shreya Nagar, Aurangabad? Goldbox Securities Pvt Ltd is hiring now. 20 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹10,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Marathi, Hindi

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi
• You are customer-first and polite

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹7,000 – ₹10,000 per month.

Quick facts

• Work location: Shreya Nagar, Aurangabad, Maharashtra
• Job type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 20
• Working hours: 9:30 AM - 5:30 PM | Monday to Saturday

Click Apply to send your profile to Goldbox Securities Pvt Ltd. It takes less than a minute.