Process Associate

Goalcryst India Private Limited wants to bring on a Process Associate for its Saraswathipuram, Mysuru team. The team is filling 20 vacancies. The pay goes up to ₹16,000/month.

Employer’s description

Regulating The Collection Business On Client Requirement In Dead Pool.Moderating With Other Team Members Towards The Strategic Recovery Mode. Implementing New Ideas Towards Targets Achievement.Resolving Customer Queries To Make Full Payments.Educating Customers On Their Future Problems Based On Cibil And To Avoid Legal Situations. Type : Outbound, Domestic, Sales, Mutual Funds | Languages : Malayalam, Tamil, Telugu, Kannada, English

Compensation

Compensation: ₹13,000 – ₹16,000 per month.

Day-to-day work

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Kannada, Malayalam, Mutual Funds, Outbound, Sales and Tamil
• Male Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Mutual Funds
• Languages: Malayalam, Tamil, Telugu, Kannada, English
• A polite, calm under pressure attitude

Position details

• Location: Saraswathipuram, Mysuru, Karnataka
• Work type: On-site
• Vacancies: 20
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Goalcryst India Private Limited.