Process Associate

Goalcryst India Private Limited is hiring a Process Associate in Saraswathipuram, Mysuru. Salary is up to ₹20,000/month. There are 10 open positions. No experience? You can still apply.

Employer’s description

Regulating The Collection Business On Client Requirement In Dead Pool (Lsa).Moderating With Other Team Members Towards The Strategic Recovery Mode.Managing The Clients And Management With Respect In Meeting Goals.Implementing New Ideas Towards Targets Achievement.Resolving Customer Queries To Make Full Payments.Educating Customers. Languages : Tamil, Malayalam

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Malayalam and Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, Malayalam
• A patient, polite attitude

Pay and perks

Compensation: ₹14,000 – ₹20,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Location: Saraswathipuram, Mysuru, Karnataka
• Work mode: Work from office
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Goalcryst India Private Limited.