Customer Care Executive

Globiva has an opening for a Customer Care Executive based in Salt Lake, Kolkata. The pay goes up to ₹24,000/month. 25 candidates will be hired for this role. Freshers can apply.

Note from the employer

Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Sales, Outbound, Inbound | Languages : English, Hindi

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: English, Hindi
• A polite, patient attitude

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Salary

You will be paid ₹16,000 – ₹24,000 per month.

Quick facts

• Work location: Salt Lake, Kolkata, West Bengal
• Employment type: Full time
• Working hours: Dayshift
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 25

Click Apply to send your profile to Globiva. It takes less than a minute.