Tele Caller

Join Garv Business Consultancy Private Limited as a Tele Caller in Benachity, Durgapur. Salary is up to ₹10,000/month. Freshers can apply.

Employer’s description

Role Overviewthe Relationship Manager Will Be Responsible For Building And Maintaining Strong Relationships With Customers, Supporting Them With Tally Software Related Queries, Promoting Services, And Ensuring High Customer Satisfaction. The Role Also Involves Outbound Calling To Engage With Prospects And Existing Customers Regarding Tally Product. Type : Outbound, Sales, Domestic | Languages : Bengali, Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹8,000 – ₹10,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Hindi, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: Bengali, Hindi, English
• You are calm under pressure and customer-first

Job details

• Location: Benachity, Durgapur, West Bengal
• Vacancies: 1
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Garv Business Consultancy Private Limited.