Chat Support Executive

Gangadhar Agencies Private Limited wants to bring on a Chat Support Executive for its Bommanahalli, Bengaluru team. Great for first-time job seekers. The pay goes up to ₹20,000/month. The team is filling 20 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Your responsibilities

As a Chat Support Executive, your work will include:

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Active listening, CRM tools, Hindi and English, Verbal communication
• Good English
• Freshers can apply
• A polite, patient attitude

Salary

The salary for this role is ₹18,000 – ₹20,000 per month.

Job at a glance

• Job location: Bommanahalli, Bengaluru, Karnataka
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20

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