Chat Process Executive

Gangadhar Agencies Private Limited wants to bring on a Chat Process Executive for its Adugodi, Bengaluru team. The team is filling 25 vacancies. Salary is up to ₹25,000/month. No experience? You can still apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Hindi and English, Verbal communication, Active listening
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Job details

• Job location: Adugodi, Bengaluru, Karnataka
• Work mode: Office-based
• Employment type: Part time
• Timings: 3 hours a day | Monday to Saturday | evening shift
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Gangadhar Agencies Private Limited.