Associate Bpo Executive

Join Gadget Guruz Technologies Private Limited as an Associate Bpo Executive in B-Block Bhajan Pura, Delhi. There are 29 open positions. The pay goes up to ₹35,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound, Domestic | Marketing | Languages : Hindi, English

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marketing and Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Marketing
• Languages: Hindi, English

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

Job at a glance

• Work location: B-Block Bhajan Pura, Delhi, Delhi
• Work mode: On-site
• Vacancies: 29
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Gadget Guruz Technologies Private Limited.