Bpo Executive

Start your next role as a Bpo Executive with Fynox Services in Powai, Mumbai. 23 candidates will be hired for this role. You can earn up to ₹21,000/month.

Employer’s description

We Are Hiring Bpo Executives For Icici Bank Voice Process. Candidates Will Be Responsible For Handling Customer Calls, Providing Support, Resolving Queries, And Ensuring A Good Customer Experience. Languages : Hindi

What you will do

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Hindi
• No English required
• Freshers can apply
• Languages: Hindi
• A polite, patient attitude

What you get

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

Position details

• Location: Powai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 23
• Employment type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Fynox Services.