Customer Support Engineer

Futureol Pvt Ltd wants to bring on a Customer Support Engineer for its JP Nagar, Bengaluru team. The pay goes up to ₹28,000/month. No experience? You can still apply. The team is filling 4 vacancies.

In the employer’s words

Rental Renewal Subsription. Languages : English

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• Someone patient and customer-first

What you get

The salary for this role is ₹17,000 – ₹28,000 per month.

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Position details

• Job location: JP Nagar, Bengaluru, Karnataka
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Futureol Pvt Ltd. It takes less than a minute.