Customer Care Coordinator

Looking for a Customer Care Coordinator role in Narol, Ahmedabad? Flywing Cargo Private Limited is hiring now. The pay goes up to ₹18,000/month. No experience? You can still apply.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Gujarati, English, Hindi

Roles and responsibilities

• You will resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: Graduate
• Comfortable with English, Gujarati, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, English, Hindi
• You are polite and patient

Position details

• Work location: Narol, Ahmedabad, Gujarat
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Flywing Cargo Private Limited reviews applications regularly.