Customer Support Specialist

Floating Walls Pvt Ltd has an opening for a Customer Support Specialist based in Jayanagar, Bengaluru. Salary is up to ₹25,000/month.

Note from the employer

We Are Hiring A Confident Call Centre Executive To Contact Furniture Leads, Understand Customer Needs, Explain Products And Offers, And Encourage Showroom Visits. Responsibilities Include Follow-Up Calls, Handling Queries, Updating Crm Records, Preparing Reports, Coordinating With Sales Teams, And Achieving Call And Store Visit Targets. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Home Appliances | Furniture, Furniture

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Furniture, Home Appliances
• Good English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Home Appliances
• Furniture, Furniture
• Someone patient and polite

Day-to-day work

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Position details

• Work location: Jayanagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 1

Ready to start? Upload your resume and apply to Floating Walls Pvt Ltd today.