Relationship Manager

Epoch Olympiad Foundation is looking for a Relationship Manager to join its team in Kalyanpur, Kanpur. Salary is up to ₹25,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Basic Excel and Email
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email
• Someone customer-first and patient

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Kalyanpur, Kanpur, Uttar Pradesh
• Openings: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Job type: Full time

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