Customer Care Executive

Join Employability Experts Consultancy as a Customer Care Executive in Nerul, Mumbai. You can earn up to ₹22,000/month. 5 candidates will be hired for this role.

Note from the employer

Customer Care Executive (Cce)Also Known As A Customer Relationship Executive (Cre)In A Car Showroom Acts As The Primary Link Between The Dealership And The Customer. The Role Focuses On Ensuring Top-Tier Customer Satisfaction, Building Brand Loyalty, And Managing Communication Throughout The Sales And After-Sales Lifecycle. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound | Marketing

Compensation

You will be paid ₹15,000 – ₹22,000 per month.

Your responsibilities

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Marketing, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Marketing
• A patient, calm under pressure attitude

Job at a glance

• Job location: Nerul, Mumbai, Maharashtra
• Vacancies: 5
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Employability Experts Consultancy.