Telecaller

Electric Nandi Energy India Pvt ltd wants to bring on a Telecaller for its Yelahanka, Bengaluru team. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Typing speed, Active listening, Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Job at a glance

• Job location: Yelahanka, Bengaluru, Karnataka
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

Click Apply to send your profile to Electric Nandi Energy India Pvt ltd. It takes less than a minute.