Customer Service Manager

Ecowell India is looking for a Customer Service Manager to join its team in JP Nagar Phase 6, Bengaluru. 2 candidates will be hired for this role. You can earn up to ₹40,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Telugu, Kannada, Hindi, English

Salary and benefits

Compensation: ₹30,000 – ₹40,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Kannada, Telugu
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Kannada, Hindi, English
• Someone customer-first and calm under pressure

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Location: JP Nagar Phase 6, Bengaluru, Karnataka
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Ecowell India.