Tele Caller

Dreamdesk is looking for a Tele Caller to join its team in Sevoke Road, Siliguri. The team is filling 10 vacancies. Great for first-time job seekers. Salary is up to ₹18,000/month.

Employer’s description

The Role Of The Tele-Caller Will Be To Connect With The Students And Their Guardians And Guide Them Through Their Career By Providing Them Multiple Trending Options. The Tele-Caller Is Also Responsible For Bringing And Convincing Students Along With Their Parents For A Free Career Guidance Session. Languages : Bengali

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali
• Female Only
• No English required
• Freshers can apply
• Languages: Bengali
• A customer-first, calm under pressure attitude

What you get

Salary: ₹10,000 – ₹18,000 per month, based on skills and experience.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.

Quick facts

• Job location: Sevoke Road, Siliguri, West Bengal
• Employment type: Full time
• Shift: 10 AM - 7 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Dreamdesk.