Customer Care Executive

Dr Itm Private Limiited has an opening for a Customer Care Executive based in Sitapura, Jaipur. There are 30 open positions. Salary is up to ₹18,000/month.

Note from the employer

Customer Care Executive Handle Outbound Customer Calls Professionally Address Customer Queries, Concerns, And Complaints Effectively Provide Accurate Information About Products And Services Maintain Proper Records Of Customer Interactions Ensure Timely Follow-Up And Resolution Of Issues Maintain A High Level Of Customer Satisfaction. Type : Inbound, Domestic, Sales, Outbound | Marketing | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹16,000 – ₹18,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Marketing
• Languages: Hindi, English

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Job details

• Location: Sitapura, Jaipur, Rajasthan
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Dr Itm Private Limiited today.