Telecaller

DP Electronics has an opening for a Telecaller based in Krishna Nagar, Bhavnagar. No experience? You can still apply. The pay goes up to ₹5,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of CRM tools, Active listening, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Compensation

You will be paid ₹1,500 – ₹5,000 per month.

Job details

• Job location: Krishna Nagar, Bhavnagar, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with DP Electronics.