Operations Manager

Join Documitra as an Operations Manager in Ajmer Road, Jaipur. The team is filling 2 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone patient and calm under pressure

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

As an Operations Manager, your work will include:

• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Job details

• Work location: Ajmer Road, Jaipur, Rajasthan
• Timings: 6:00 PM - 3:00 AM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview timings: 2:00 PM - 4:00 PM | Monday to Saturday
• Vacancies: 2

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