Operations Executive

A new Operations Executive role is open at Documitra, Nirman Nagar, Jaipur. 2 candidates will be hired for this role. Salary is up to ₹18,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: English, Hindi
• Male Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are polite and customer-first

Pay and perks

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Location: Nirman Nagar, Jaipur, Rajasthan
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 2
• Interview: 2:00 PM - 4:00 PM | Monday to Saturday
• Shift: 6:00 PM - 3:00 AM | Monday to Saturday

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