Associate Bpo Executive

Directsource is hiring an Associate Bpo Executive in Rabale, Mumbai. There are 30 open positions. The pay goes up to ₹24,000/month. Freshers can apply.

Employer’s description

Opening For Collection/ Sales / Huge Incentives/ Kindly Share Your Cv On Given Contact For Complete Details. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and patient

Compensation

You will be paid ₹15,000 – ₹24,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Rabale, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Directsource.