Telecaller

Desi Property is hiring a Telecaller in Moradabad. The pay goes up to ₹12,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹11,000 – ₹12,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Verbal communication and CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

Position details

• Location: Moradabad, Uttar Pradesh
• Vacancies: 1
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Desi Property today.