Work From Home - Customer Care Executive

Work from home as a Work From Home - Customer Care Executive with Debra Emall Pvt Ltd. Salary is up to ₹12,000/month. 2 candidates will be hired for this role.

In the employer’s words

Work From Home Opportunityhigher Secondary / Graduate Pass Bengali Language Mandatory (Hindi Preferred, English Advantage)Telecalling / Customer Support Experience Preferredfreshers With Good Communication Skills Can Applybasic Computer Knowledge Requiredlaptop/Computer, Headset & Stable Internet Mandatory100 Work From Homefixed Salary Performance Incentivesfriendly Work Environmentgrowth Opportunities Availablewest Bengal Candidates Preferred. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Bengali

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi
• Female Only
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Bengali
• You are patient and polite

Roles and responsibilities

As a Work From Home - Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹8,000 – ₹12,000 per month.

Quick facts

• Work location: remote
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Remote (work from home)
• Employment type: Full time
• Vacancies: 2

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