Customer Care Executive

Start your next role as a Customer Care Executive with Colossal Service in Salt Lake, Kolkata. 30 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹25,000/month.

Note from the employer

Customer Care Executive Role Rotational Shifts There Good Communications Skills Required In English Only. Type : International | Marketing

What the job involves

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with International, Marketing
• Good English
• Freshers can apply
• Type: International
• Marketing

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Job details

• Job location: Salt Lake, Kolkata, West Bengal
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Colossal Service reviews applications regularly.