Customer Care Executive

Start your next role as a Customer Care Executive with Colossal Service in Salt Lake, Kolkata. Great for first-time job seekers. You can earn up to ₹16,500/month. The team is filling 30 vacancies.

Employer’s description

Customer Care Executive Role Or Sales Boths Are Available Here Bengali Language Required Basic English Fresher Experience Boths Can Apply Here. Type : Outbound, Sales | Languages : English, Bengali

Compensation

Salary: ₹12,000 – ₹16,500 per month, based on skills and experience.

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: English, Bengali
• You are customer-first and patient

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Colossal Service reviews applications regularly.