Customer Care Associate

Collectedge wants to bring on a Customer Care Associate for its HSR Layout Sector 7, Bengaluru team. Salary is up to ₹25,000/month. 3 candidates will be hired for this role.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : Telugu, English, Hindi, Kannada, Tamil

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Kannada, Tamil, Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, English, Hindi, Kannada, Tamil
• You are polite and customer-first

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Quick facts

• Job location: HSR Layout Sector 7, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Employment type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Collectedge.