Customer Care Associate (Cca)

Join Chetana Rajiv Asekar (Subhadra Jobs Consultancy) as a Customer Care Associate (Cca) in Gomti Nagar, Lucknow. 30 candidates will be hired for this role. Salary is up to ₹20,000/month. Freshers can apply.

Note from the employer

We Are Giving A Free Jobs.Qualification: Graduate/Undergraduate Experience: Experience In Sales Atleast 1 Year With Proper Documents.Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 13K Ctc/ 20K Ctc. Type : Domestic, Inbound, Outbound, Sales | Languages : English, Hindi

What you get

Salary: ₹13,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, Sales
• Languages: English, Hindi

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Gomti Nagar, Lucknow, Uttar Pradesh
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Chetana Rajiv Asekar (Subhadra Jobs Consultancy).