Customer Care Associate (Cca)

A new Customer Care Associate (Cca) role is open at Chetana Rajiv Asekar (Subhadra Jobs Consultancy), Sector 62 - Noida, Delhi. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

We Are Giving A Free Jobs.Qualification: Graduate/Undergraduateexperience: Experience In Sales Atleast 1 Year With Proper Documents.Skill: Good Communication Skill Both Verbal N Written In English And Hindisalary: 13K Ctc/ 19K Ctccandidates Should Be Fluent In English, Hindi. Type : Domestic, Sales, Inbound, Outbound | Languages : English, Hindi

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Domestic, Sales, Inbound, Outbound
• Languages: English, Hindi
• Someone patient and polite

What you will do

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹14,000 – ₹20,000 per month.

Job at a glance

• Location: Sector 62 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based
• Employment type: Full time

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