Telecaller

Looking for a Telecaller role in Akkayyapalem, Visakhapatnam? BSK BPO Center is hiring now. Salary is up to ₹18,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Typing speed, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

What you get

Salary: ₹18,000 per month, based on skills and experience.

Job at a glance

• Job location: Akkayyapalem, Visakhapatnam, Andhra Pradesh
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by BSK BPO Center.