Customer Support Team Leader

Looking for a Customer Support Team Leader role in Sector 38 - Gurgaon, Delhi? Bridgexcel Innovations Private Limited is hiring now. The team is filling 2 vacancies. You can earn up to ₹40,000/month.

Note from the employer

* Handle Customer Queries Via Calls & Emails.* Resolve Loan-Related Issues Professionally.* Verify Customer Identity And Ensure Compliance.* Escalate Recurring Issues To The Concerned Team.* 12 Years Nbfc Experience Required. More Than 2 Years Experience Compulsory. | Languages : English

What you get

Compensation: ₹15,000 – ₹40,000 per month.

What the job involves

As a Customer Support Team Leader, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Candidate profile

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• Someone patient and polite

Position details

• Work location: Sector 38 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Employment type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Bridgexcel Innovations Private Limited reviews applications regularly.