Telecaller

Bpo telecommuincation is looking for a Telecaller to join its team in Amaravathi, Guntur. No experience? You can still apply. The pay goes up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Complaint handling, Hindi and English and Verbal communication
• Basic English
• Freshers can apply
• You are polite and customer-first

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job details

• Job location: Amaravathi, Guntur, Andhra Pradesh
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Bpo telecommuincation. It takes less than a minute.